Política de envio

Shipping Policy

Last updated: January 27th 

Shipping Costs

All orders are shipped free of charge. No minimum purchase is required. There are no hidden handling or shipping fees.

Order Processing Time

Orders are typically processed within 1–2 business days after payment is confirmed.
Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, processing may be delayed by an additional business day. Any significant delay will be communicated to you by email.

Shipping Timeframes

Estimated delivery times vary depending on destination:

  • Domestic orders: Typically delivered within 2–5 business days after dispatch

  • International orders: Typically delivered within 5–10 business days after dispatch

Delivery times are estimates only and are not guaranteed. Delays caused by customs, carrier disruptions, weather events, or other factors outside our control are not our responsibility.

Shipping Carriers

We ship orders using reputable courier and postal services. Carrier selection is determined based on destination, package size, and service efficiency.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information where available. Tracking updates may take up to 24 hours to appear.

Customs, Duties, and Taxes

For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product price.

Incorrect Address or Failed Delivery

Customers are responsible for ensuring that shipping information is accurate at checkout. We are not responsible for orders delayed, returned, or lost due to incorrect or incomplete addresses.

If an order is returned to us due to an address error or failed delivery attempt, reshipping may require additional time.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of the delivery date or expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.

Contact Information

If you have any questions about shipping or your order, please contact us at: info@bubblebum.co