Last updated: January 27th
All orders are shipped free of charge. No minimum purchase is required. There are no hidden handling or shipping fees.
Orders are typically processed within 1–2 business days after payment is confirmed.
Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, processing may be delayed by an additional business day. Any significant delay will be communicated to you by email.
Estimated delivery times vary depending on destination:
Domestic orders: Typically delivered within 2–5 business days after dispatch
International orders: Typically delivered within 5–10 business days after dispatch
Delivery times are estimates only and are not guaranteed. Delays caused by customs, carrier disruptions, weather events, or other factors outside our control are not our responsibility.
We ship orders using reputable courier and postal services. Carrier selection is determined based on destination, package size, and service efficiency.
Once your order has shipped, you will receive a confirmation email containing tracking information where available. Tracking updates may take up to 24 hours to appear.
For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product price.
Customers are responsible for ensuring that shipping information is accurate at checkout. We are not responsible for orders delayed, returned, or lost due to incorrect or incomplete addresses.
If an order is returned to us due to an address error or failed delivery attempt, reshipping may require additional time.
If your order arrives damaged or is lost in transit, please contact us within 7 days of the delivery date or expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
If you have any questions about shipping or your order, please contact us at: info@bubblebum.co